FASTJET APOLOGIZES FOR THE DISRUPTION OF FLIGHTS
Fastjet Tanzania deeply regrets the disruption to customers affected by flight delays over the weekend that started on Friday, 11 December 2015 as a result of the breakdown of the DAR-MWANZA-DAR, we sincerely apologize for the inconvenience caused to our customer’s travel plans. The principal cause of the disruption was a technical problem on the flight. Fastjet engineers worked hard to rectify the fault without success and ultimately a spare part had to be urgently ordered from Brussels, Belgium, which arrived on Sunday morning (13 December 2015) and the aircraft was finally restored and normal operations resumed by Sunday afternoon (14 th December 2015). The delay of that one flight caused more disruptions on following flights, and by Saturday most of the passengers managed to travel but due to the combination of Friday’s customers, there was overbooking, which led to some passengers remaining behind who were thereafter book...